For any software or hardware issues with AIX, logging a case with IBM – the support team will always ask for snap files. Snap files will collect all system configuration that will help and guide the IBM support team to track whatever issue there is on the system.
Sun StorEdge A1000 is one of the oldest storage array from SUN but still widely used. Just recently, we received a battery expiration and we need this replaced as soon as possible to ensure optimal operation of the said Sun StorEdge A1000 array. Below are the steps that we used to replace the expired battery: